Community Concierge Services

We are a national VALET TRASH provider with that is singularly focused on quality of service.  Contact us today to learn how we can serve your community!

Give Your Apartment Community a Competitive Edge

Our Services

As your premium valet trash service company for multi-family communities we also offer:

valet trash services

Valet Trash Services

Whether you need timely trash collection or want to institute an easy-to-follow recycling program, Community Concierge Services can help you improve your multi-family property.

We offer 5-7 Day Pick Ups and

Common Areas & Dog Stations Options!
dryer vent cleanout

Dryer Vent Cleaning

Keeping a multifamily property safe requires maintenance for many aspects of the building, with one important detail consisting of a clean and functional dryer vent.

Prevent Vent Fires

More Efficient Dryers that Dry Better!

pressure washing

Pressure Washing

A clean exterior welcomes visitors and shows how much you care about your property. You can keep your apartment community cleaner with our professional pressure washing.

gutter cleaning

Gutter Cleaning

If your gutters become clogged, disconnected, or otherwise fail, you may experience problems ranging from roof leaks to dangerously soft ground around the edge of your property. 

 

Why Us

Our Team

We’ve reduced porter turnover by providing a much higher pay than the industry standard, resulting in familiar faces in your community for the life of the contract. You can rest assured that each of our team members are background checked and W-2 verified.

Technology

Your on-site teams will receive a PDF report including time stamped pictures of each violation, the nature of that violation, and the unit responsible.

A Proven Track Record

To date, CCS has never missed a day of pickup at a community.

Privately Owned

We are one of the few privately owned companies with a national footprint. This is important because we make each decision with you in mind, not shareholders.

Valet Trash Service with Customer Service in Mind

Our #1 Priority is Super Customer Service!

Our Vision

Community Concierge Services was built from one valet trash contract that began in 2016. We quickly realized that the on site teams and tenants enjoyed the idea behind valet trash but were receiving sub-par service. We set out to change that experience.

Our focus was to be solely on the quality of the service provided, rather than how many doors we could accumulate. With quality as our driving force, we have organically grown into 14 states and serving over 100,000 doors and growing. This controlled growth can only be attributed to our open lines of communications, our speediness in response time, and focusing on hiring the right people for the job. Our focus is and always will be on our client’s experience.

community concierge services

States

Cities

Door Count

TESTIMONIALS

What Our Clients Say

Highly recommend this company! They have been servicing this community for valet trash pickup, for about six months and we could not be happier. They have also performed dryer vent cleaning and pressure washing here; is there anything they can’t do?! Matt, Cody, and the team are extremely professional and responsive. Very glad to have them as part of the community!

CHARLOTTE, NC

Apartment Community
CCS does an AMAZING job! Matt Gladden is very friendly, and the work he and his staff does is always meticulous and done with care. I have been working in Property Management for 13+ years now and CCS is one of the best vendors you could possibly hope to work with. You will not regret using them for your next community need! : )

RALEIGH, NC

Property Manager
google reviews

Frequently Asked Questions

How many nights a week do we pick up?

We at CCS understand every property has different needs, thus we offer 5, 6, and 7 night a week pick up options.

Does the valet trash service include recycling?

Yes, if the community is set up to receive recycled items, we offer it as part of our service.

Do we, as mangers, receive violation reports?

Yes! We have created our own app that records timed stamp photos, unit numbers and descriptions of each violation. That report is sent the morning following that night of service.

What time does CCS Service begin?

Each community has different needs so start times vary. 

Does CCS provide containers?

Yes, CCS provides containers to each doorstep at the onset of service for no additional cost.

Trash was not collected. What do I do?

Trash may not be collected for a few different reasons including residents not following guidelines, trash being set out after our collection has occurred, or trash being pulled back inside the residents unit prior to our collection concluding. 

ccs team
valet trash services

We Care About Our Clients

You’ll Have a Direct Number to Contact Us – Never Wait on Hold for a Customer Service Line!