Community Concierge Services
We are a national VALET TRASH provider with that is singularly focused on quality of service. Contact us today to learn how we can serve your community!
Call Us: 800-742-9176
Give Your Apartment Community a Competitive Edge
Our Services
As your premium valet trash service company for multi-family communities we also offer:
Valet Trash Services
Whether you need timely trash collection or want to institute an easy-to-follow recycling program, Community Concierge Services can help you improve your multi-family property.
We offer 5-7 Day Pick Ups and
Common Areas & Dog Stations Options!
Dryer Vent Cleaning
Keeping a multifamily property safe requires maintenance for many aspects of the building, with one important detail consisting of a clean and functional dryer vent.
Prevent Vent Fires
More Efficient Dryers that Dry Better!
Pressure Washing
A clean exterior welcomes visitors and shows how much you care about your property. You can keep your apartment community cleaner with our professional pressure washing.
Gutter Cleaning
If your gutters become clogged, disconnected, or otherwise fail, you may experience problems ranging from roof leaks to dangerously soft ground around the edge of your property.
Why Us
Our Team
We’ve reduced porter turnover by providing a much higher pay than the industry standard, resulting in familiar faces in your community for the life of the contract. You can rest assured that each of our team members are background checked and W-2 verified.
Technology
Your on-site teams will receive a PDF report including time stamped pictures of each violation, the nature of that violation, and the unit responsible.
A Proven Track Record
To date, CCS has never missed a day of pickup at a community.
Privately Owned
We are one of the few privately owned companies with a national footprint. This is important because we make each decision with you in mind, not shareholders.
Our Growing Service Areas
Valet Trash Service with Customer Service in Mind
Our #1 Priority is Super Customer Service!
Our Vision
Community Concierge Services was built from one valet trash contract that began in 2016. We quickly realized that the on site teams and tenants enjoyed the idea behind valet trash but were receiving sub-par service. We set out to change that experience.
Our focus was to be solely on the quality of the service provided, rather than how many doors we could accumulate. With quality as our driving force, we have organically grown into 8 states and serving over 50,000 doors and growing. This controlled growth can only be attributed to our open lines of communications, our speediness in response time, and focusing on hiring the right people for the job. Our focus is and always will be on our client’s experience.
States
Cities
Door Count
TESTIMONIALS
What Our Clients Say
CHARLOTTE, NC
RALEIGH, NC
Frequently Asked Questions
How many nights a week do we pick up?
We at CCS understand every property has different needs, thus we offer 5, 6, and 7 night a week pick up options.
Does the valet trash service include recycling?
Yes, if the community is set up to receive recycled items, we offer it as part of our service.
Do we, as mangers, receive violation reports?
Yes! We have created our own app that records timed stamp photos, unit numbers and descriptions of each violation. That report is sent the morning following that night of service.
What time does CCS Service begin?
Each community has different needs so start times vary.
Does CCS provide containers?
Yes, CCS provides containers to each doorstep at the onset of service for no additional cost.
Trash was not collected. What do I do?
Trash may not be collected for a few different reasons including residents not following guidelines, trash being set out after our collection has occurred, or trash being pulled back inside the residents unit prior to our collection concluding.
We Care About Our Clients
You’ll Have a Direct Number to Contact Us – Never Wait on Hold for a Customer Service Line!